LEVEL UP WITH PAID PLANS
FREE
For smaller servers
Free
Free Install Includes:
- 250 respondents / project
- Surveys, polls & quizzes
- XP system & skip logic
PREMIUM
For power users and mid-sized servers!
$2.99/month $29.99/year
Upgrade Everything in FREE, plus:
- 1,000 respondents / project
- More customization
- New-response notifications
- AI credits for drafts & summaries
VIP
For larger servers and generous supporters!
$4.99/month $49.99/year
Upgrade Everything in PREMIUM, plus:
- 10,000 respondents / project
- Advanced script building & logic
- Higher AI credit allowance
CUSTOM
Your own bot, avatar and description with VIP features!
$199/year
Make It Your Own Everything in VIP, plus:
- Your own bot name, avatar & bio
Compare all features
| FREE Free | PREMIUM $2.99/month | VIP $4.99/month | CUSTOM $199/year | |
|---|---|---|---|---|
| Plan limits | ||||
| Respondents | 250 / project | 1000 / project | 10000 / project | 10000 / project |
| Answers Answer = Respondent x Question (e.g. 60 respondents answering 5 questions = 300 answers) | 1,000 / project | 5,000 / project | 50,000 / project | 50,000 / project |
| Total Projects Total projects stored. Delete old projects to stay in a smaller tier. | 10 / server | 200 / server | 400 / server | 400 / server |
| Active Projects Polls and surveys open or scheduled at the same time | 5 / server | 20 / server | 40 / server | 40 / server |
| Blocks Question and content blocks | 10 / project | 30 / project | 50 / project | 50 / project |
| Survey builder | ||||
| Cloning Duplicate your polls and surveys | ✗ | ✓ | ✓ | ✓ |
| Skip Logic & Conditional Rewards Branch questions and trigger XP, roles, or achievements based on answers | ✓ | ✓ | ✓ | ✓ |
| Action Block styling Custom images and colors on mid-survey reward blocks | ✗ | ✓ | ✓ | ✓ |
| Advanced Expression Editor Complex conditional logic for skip rules and rewards | ✗ | ✗ | ✓ | ✓ |
| Advanced Script Builder: min/max open text length & numeric values | ✗ | ✗ | ✓ | ✓ |
| Advanced Script Builder: customize 'Continue' button in content blocks | ✗ | ✗ | ✓ | ✓ |
| Responses & AI | ||||
| New response Notifications New responses posted in a private channel with optional ping | ✗ | ✓ | ✓ | ✓ |
| Delete some responses Delete some or all responses from a project | ✗ | ✓ | ✓ | ✓ |
| AI credits Credits are needed to generate survey drafts (in Discord with /draft, in the web app, or through the API) and to summarize open-ended responses | 10k one-off trial | ✓ 500k / mo | ✓ 1 million / mo | ✓ 1 million / mo |
| Branding & customization | ||||
| Remove self-promotion | ✗ | ✓ | ✓ | ✓ |
| Invitation / Thank You Customization Customize invitations (footer, thumbnail, color), results and thank you messages | ✗ | ✓ | ✓ | ✓ |
| Custom bot name, avatar & bio | ✗ | ✗ | ✗ | ✓ |
| Engagement & rewards | ||||
| XP system including leaderboard and up to 5 role rewards based on overall XP | ✓ | ✓ | ✓ | ✓ |
| Custom XP name, value | ✗ | ✓ | ✓ | ✓ |
| Role reward | ✗ 1 role server-wise for ever answering any project | ✓ project-level | ✓ project-level | ✓ project-level |
| Role rewards based on monthly XP | ✗ | ✓ | ✓ | ✓ |
| Support | ||||
| Support | ✓ Ticket system | ✓ Premium support | ✓ Premium support | ✓ Premium Support |
Plan limits
Respondents
250 / project
Answers
Answer = Respondent x Question (e.g. 60 respondents answering 5 questions = 300 answers)
Answer = Respondent x Question (e.g. 60 respondents answering 5 questions = 300 answers)
1,000 / project
Total Projects
Total projects stored. Delete old projects to stay in a smaller tier.
Total projects stored. Delete old projects to stay in a smaller tier.
10 / server
Active Projects
Polls and surveys open or scheduled at the same time
Polls and surveys open or scheduled at the same time
5 / server
Blocks
Question and content blocks
Question and content blocks
10 / project
Survey builder
Cloning
Duplicate your polls and surveys
Duplicate your polls and surveys
✗
Skip Logic & Conditional Rewards
Branch questions and trigger XP, roles, or achievements based on answers
Branch questions and trigger XP, roles, or achievements based on answers
✓
Action Block styling
Custom images and colors on mid-survey reward blocks
Custom images and colors on mid-survey reward blocks
✗
Advanced Expression Editor
Complex conditional logic for skip rules and rewards
Complex conditional logic for skip rules and rewards
✗
Advanced Script Builder: min/max open text length & numeric values
✗
Advanced Script Builder: customize 'Continue' button in content blocks
✗
Responses & AI
New response Notifications
New responses posted in a private channel with optional ping
New responses posted in a private channel with optional ping
✗
Delete some responses
Delete some or all responses from a project
Delete some or all responses from a project
✗
AI credits
Credits are needed to generate survey drafts (in Discord with /draft, in the web app, or through the API) and to summarize open-ended responses
Credits are needed to generate survey drafts (in Discord with /draft, in the web app, or through the API) and to summarize open-ended responses
10k one-off trial
Branding & customization
Remove self-promotion
✗
Invitation / Thank You Customization
Customize invitations (footer, thumbnail, color), results and thank you messages
Customize invitations (footer, thumbnail, color), results and thank you messages
✗
Custom bot name, avatar & bio
✗
Engagement & rewards
XP system
including leaderboard and up to 5 role rewards based on overall XP
including leaderboard and up to 5 role rewards based on overall XP
✓
Custom XP name, value
✗
Role reward
✗
1 role server-wise for ever answering any project
1 role server-wise for ever answering any project
Role rewards based on monthly XP
✗
Support
Support
✓
Ticket system
Ticket system
Plan limits
Respondents
1000 / project
Answers
Answer = Respondent x Question (e.g. 60 respondents answering 5 questions = 300 answers)
Answer = Respondent x Question (e.g. 60 respondents answering 5 questions = 300 answers)
5,000 / project
Total Projects
Total projects stored. Delete old projects to stay in a smaller tier.
Total projects stored. Delete old projects to stay in a smaller tier.
200 / server
Active Projects
Polls and surveys open or scheduled at the same time
Polls and surveys open or scheduled at the same time
20 / server
Blocks
Question and content blocks
Question and content blocks
30 / project
Survey builder
Cloning
Duplicate your polls and surveys
Duplicate your polls and surveys
✓
Skip Logic & Conditional Rewards
Branch questions and trigger XP, roles, or achievements based on answers
Branch questions and trigger XP, roles, or achievements based on answers
✓
Action Block styling
Custom images and colors on mid-survey reward blocks
Custom images and colors on mid-survey reward blocks
✓
Advanced Expression Editor
Complex conditional logic for skip rules and rewards
Complex conditional logic for skip rules and rewards
✗
Advanced Script Builder: min/max open text length & numeric values
✗
Advanced Script Builder: customize 'Continue' button in content blocks
✗
Responses & AI
New response Notifications
New responses posted in a private channel with optional ping
New responses posted in a private channel with optional ping
✓
Delete some responses
Delete some or all responses from a project
Delete some or all responses from a project
✓
AI credits
Credits are needed to generate survey drafts (in Discord with /draft, in the web app, or through the API) and to summarize open-ended responses
Credits are needed to generate survey drafts (in Discord with /draft, in the web app, or through the API) and to summarize open-ended responses
✓
500k / mo
500k / mo
Branding & customization
Remove self-promotion
✓
Invitation / Thank You Customization
Customize invitations (footer, thumbnail, color), results and thank you messages
Customize invitations (footer, thumbnail, color), results and thank you messages
✓
Custom bot name, avatar & bio
✗
Engagement & rewards
XP system
including leaderboard and up to 5 role rewards based on overall XP
including leaderboard and up to 5 role rewards based on overall XP
✓
Custom XP name, value
✓
Role reward
✓
project-level
project-level
Role rewards based on monthly XP
✓
Support
Support
✓
Premium support
Premium support
Plan limits
Respondents
10000 / project
Answers
Answer = Respondent x Question (e.g. 60 respondents answering 5 questions = 300 answers)
Answer = Respondent x Question (e.g. 60 respondents answering 5 questions = 300 answers)
50,000 / project
Total Projects
Total projects stored. Delete old projects to stay in a smaller tier.
Total projects stored. Delete old projects to stay in a smaller tier.
400 / server
Active Projects
Polls and surveys open or scheduled at the same time
Polls and surveys open or scheduled at the same time
40 / server
Blocks
Question and content blocks
Question and content blocks
50 / project
Survey builder
Cloning
Duplicate your polls and surveys
Duplicate your polls and surveys
✓
Skip Logic & Conditional Rewards
Branch questions and trigger XP, roles, or achievements based on answers
Branch questions and trigger XP, roles, or achievements based on answers
✓
Action Block styling
Custom images and colors on mid-survey reward blocks
Custom images and colors on mid-survey reward blocks
✓
Advanced Expression Editor
Complex conditional logic for skip rules and rewards
Complex conditional logic for skip rules and rewards
✓
Advanced Script Builder: min/max open text length & numeric values
✓
Advanced Script Builder: customize 'Continue' button in content blocks
✓
Responses & AI
New response Notifications
New responses posted in a private channel with optional ping
New responses posted in a private channel with optional ping
✓
Delete some responses
Delete some or all responses from a project
Delete some or all responses from a project
✓
AI credits
Credits are needed to generate survey drafts (in Discord with /draft, in the web app, or through the API) and to summarize open-ended responses
Credits are needed to generate survey drafts (in Discord with /draft, in the web app, or through the API) and to summarize open-ended responses
✓
1 million / mo
1 million / mo
Branding & customization
Remove self-promotion
✓
Invitation / Thank You Customization
Customize invitations (footer, thumbnail, color), results and thank you messages
Customize invitations (footer, thumbnail, color), results and thank you messages
✓
Custom bot name, avatar & bio
✗
Engagement & rewards
XP system
including leaderboard and up to 5 role rewards based on overall XP
including leaderboard and up to 5 role rewards based on overall XP
✓
Custom XP name, value
✓
Role reward
✓
project-level
project-level
Role rewards based on monthly XP
✓
Support
Support
✓
Premium support
Premium support
Plan limits
Respondents
10000 / project
Answers
Answer = Respondent x Question (e.g. 60 respondents answering 5 questions = 300 answers)
Answer = Respondent x Question (e.g. 60 respondents answering 5 questions = 300 answers)
50,000 / project
Total Projects
Total projects stored. Delete old projects to stay in a smaller tier.
Total projects stored. Delete old projects to stay in a smaller tier.
400 / server
Active Projects
Polls and surveys open or scheduled at the same time
Polls and surveys open or scheduled at the same time
40 / server
Blocks
Question and content blocks
Question and content blocks
50 / project
Survey builder
Cloning
Duplicate your polls and surveys
Duplicate your polls and surveys
✓
Skip Logic & Conditional Rewards
Branch questions and trigger XP, roles, or achievements based on answers
Branch questions and trigger XP, roles, or achievements based on answers
✓
Action Block styling
Custom images and colors on mid-survey reward blocks
Custom images and colors on mid-survey reward blocks
✓
Advanced Expression Editor
Complex conditional logic for skip rules and rewards
Complex conditional logic for skip rules and rewards
✓
Advanced Script Builder: min/max open text length & numeric values
✓
Advanced Script Builder: customize 'Continue' button in content blocks
✓
Responses & AI
New response Notifications
New responses posted in a private channel with optional ping
New responses posted in a private channel with optional ping
✓
Delete some responses
Delete some or all responses from a project
Delete some or all responses from a project
✓
AI credits
Credits are needed to generate survey drafts (in Discord with /draft, in the web app, or through the API) and to summarize open-ended responses
Credits are needed to generate survey drafts (in Discord with /draft, in the web app, or through the API) and to summarize open-ended responses
✓
1 million / mo
1 million / mo
Branding & customization
Remove self-promotion
✓
Invitation / Thank You Customization
Customize invitations (footer, thumbnail, color), results and thank you messages
Customize invitations (footer, thumbnail, color), results and thank you messages
✓
Custom bot name, avatar & bio
✓
Engagement & rewards
XP system
including leaderboard and up to 5 role rewards based on overall XP
including leaderboard and up to 5 role rewards based on overall XP
✓
Custom XP name, value
✓
Role reward
✓
project-level
project-level
Role rewards based on monthly XP
✓
Support
Support
✓
Premium Support
Premium Support
Need an invoice or vendor approval? See Business below. Custom Bot is included there.
FOR BRANDS & AGENCIES
Make your community your best source of answers
Subo under your own name and avatar, billing your finance team can process, and research help whenever you want it.
Built for community, Live Ops, and insights teams running branded Discord servers. Hobby and creator servers: stick with Free to VIP above.
Most teams start here
BUSINESS
One brand community. Invoice-ready. Custom Bot included.
$79/month$790/year
Book a callPrefer email? hello@subo.ai
WHAT YOU GET
- Custom Bot and white-label included: your name, avatar and bio
- Stripe invoice or PO, monthly or annual (not Discord in-app purchase)
- Eligible for supplier, security and vendor onboarding
- A named commercial contact at Subo
- Everything VIP can do, on the communities covered by your agreement
- API and webhooks for your data stack and agents, MCP-friendly
Vendor questionnaires and procurement portals are available on Business and above.
AGENCY
Multi-community orgs and Discord agencies: one relationship, one invoice.
$199/month$1,990/year
Book a callWHAT YOU GET
- Everything in Business
- Multi-community coverage under one org: up to 10 communities, more on request
- White-label friendly for client work
- A single commercial contact and billing entity
ENTERPRISE
When legal and security need a real agreement.
Custom
Contact salesWHAT YOU GET
- Custom MSA, order form and annual contract value
- Security and privacy paperwork as required, DPA included
- Roadmap discussion for SSO and advanced compliance when the deal needs it
- Onboarding suited to large brand or multi-workspace setups
Research programs
Need help designing community research, recruitment and engagement, incentives, or a 90-day listening program? Launch sprints and retainers are available to Business customers, on the same call.
Subo is built by experts in research and communities, from recruitment and engagement to the respondent experience.
Frequently Asked Questions
-
What happens if I cancel my premium subscription?
Once the end of your subscription period (month, year) comes, your bot will be switched back to the free version of Subo. You will still be able to use Subo, but with the limitations of the free tier. If you have a project live, it may stop if you reach your maximum allowance for respondents or responses. If you have too many projects on your account, you may have to delete some before you are allowed to create new ones.
-
How do I change or cancel a subscription?
You can manage your subscription at any time in the Subo web app's server settings. If you subscribed through Discord, you can manage all your Discord subscriptions in Discord (User settings > Subscriptions).
-
Can I pay by invoice or purchase order instead of Discord?
Yes, on Business and above. Those plans are billed directly through Stripe, monthly or annual, with an invoice or PO your finance team can process. They are also the plans eligible for supplier, security and vendor onboarding, which the self-serve Discord tiers are not. Book a call to get set up.